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At Your Service

Newey & Eyre offer a wide range of services aimed at helping your business to run more efficiently. We also understand that our service is not just about giving you the products you need but also helping you to work well.

We work closely with all the market leading manufacturers to bring our customers the latest product innovations, publications and up to date information on industry developments and legislation. We can also help you plan and manage major projects — from quotation through to holding dedicated stock and making scheduled deliveries to site.

We provide a range of revolutionary services designed to help your business work more efficiently through improving communications and reducing business costs:

• Recycling Services
• Business Solutions
• London FM Centre
• Test Instrument Repair and Calibration
• Newlec Heating Design Service
• Crimping and Cutting Tool Hire

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Recycling Services

Trade Counter Recycling

Newey & Eyre offers its customers a free–of–charge* recycling service for WEEE products and lamps at selected branches.

• Simply return your waste WEEE products and lamps to your local Newey & Eyre branch and we‘ll organise the recycling. We‘ll also issue you with all the statutory paper work.
• *A small charge may be made to cover the production of statutory paperwork, but no payment is required to recycle products covered by the WEEE Regulations.
• The service applies to Newlec and other producers’ waste WEEE products.
• To prevent Newey & Eyre staff from being exposed to hazards, please do not return any products that are inherently hazardous such as damaged products with exposed parts or sharp edges.

Lamps & Tubes Direct Recycling Service

Newey & Eyre offers customers a free–of–charge uplift service for the recycling of lamps and tubes from their own site, subject to contract.

• **For qualifying customers, the service is usually subject to a three year signed agreement. For customers not wishing to commit, alternative options are available for ad hoc lamp recycling.
• Once an agreement with your local branch has been set–up, you simply choose which lamp/tube containers you wish to rent or purchase. The range of container options includes bins, boxes, skips, pallets, etc.
• Newey & Eyre will arrange for these containers to be installed on your site.
• When they are 90% full, you contact Newey & Eyre and the container will be uplifted free–of–charge and replaced with an empty one.

WEEE Products Direct Recycling Services

Newey & Eyre offer a competitively priced direct recycling service for all general WEEE products.

• Simply purchase or rent your WEEE containers from Newey & Eyre
• A complete range of WEEE containers is available including bins, boxes, battery bins, metal skips, data stores, etc.
• When they are 90% full, you contact Newey & Eyre and the container will be uplifted free–of–charge and replaced with an empty one.

Your local Newey & Eyre branch will be able to discuss the service in greater depth and it‘s availability in your area.

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Business Solutions

e–Business and Electronic Data Interchange

E–business offers the potential to enhance the efficiency of procurement processes thus reducing the costs for all those in the supply chain. We have developed a number of standard and bespoke e–trading opportunities for our customers and suppliers using web technology, EDI solutions and electronic market places.

We also have a dedicated team of e–business specialists ready and waiting to support these initiatives.

Corporate Purchasing Cards

We accept corporate purchasing cards, enabling authorized cardholders to order goods and services from us as and when you need to, thus cutting transaction processing time and expense. All major corporate purchasing cards are accepted.

Common Document Numbers

This provides full traceability and easy cross referencing.

Consolidated Invoices

Newey & Eyre has the ability to provide individual consolidated invoices on a weekly, fortnightly or monthly basis in various formats by order number or date across all of our branches.

Customer Expediting Invoices

In place to review and progress your current orders.

Consignment Stock

Automatically replenished stock profiles held at your own premises. Stock is reviewed weekly by Newey & Eyre staff and replenished as per your requirements.

Project Management

Bespoke arrangements can be put in place to ensure that products are sourced and supplied on time and inline with construction schedules allowing customers to concentrate on the other complex areas of major projects.

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London FM Centre

If you are looking for specialist FM products and knowledge, our FM Centre is ready to help you.

Answering your requirements

• Expert advice on all goods available and fast sourcing of any specials requirements.
• Bespoke management reporting to help analyse your needs.
• Regular supplier reviews to ensure best product fit and cost management.
• Dedicated account management team that understand the FM sector.
• Support and advice on legislative change, product innovations, cost of ownership, design services and energy & lighting surveys.

Reliable service

• Professional delivery when and where you need it.
• Consistent pricing and invoicing.
• Lamp, battery and hardware removal and recycling services.
• Responsive turnaround of quotes, orders and emergency situations.
• Established authorisation process to ensure.
• Purchase Order Number matching.

Availablility

• Over 20,000 stock lines covering all major brands.
• Market leading own brand products offering quality, performance and value.
• Same day or next day delivery when you need it.
• Bespoke stocking for critical spares.
• Acceptance of corporate purchasing cards.
• Emergency 24/7 Service.

Contact us

• Phone: 020 8709 7676
• Fax: 020 8709 7686
• Email: fmcentre@hagemeyer.co.uk
• Location: Map and directions

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Test Instrument Repair and Calibration

Get Instruments calibrated to ensure compliance with 16th Edition Building Regs & Part P – 16th Edition testers must be calibrated every 12 months.

A certificate of calibration is required to be present for all instruments used in these tests.

Calibration ensures instruments are working within the manufactured tolerances – making them safer to use and more accurate.

We recommend calibration by a UKAS accredited Calibration house only.

• Fully accredited and approved repairs & calibration service (from a leading UKAS Calibration company)
• All types / makes / models of Electrical Testing Equipment can be calibrated or repaired using the latest equipment
• Typical 4 working day turnaround on most calibrations
• Take instruments to any Newey & Eyre branch – we do the rest!
• Fully guaranteed repairs where necessary

Contact your local Newey & Eyre branch, alternatively contact the Calibration Service direct on 01234 857181

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Newlec Heating Design Service

Installers can now turn to Newlec for a complete choice of heating options. With such a wide range of options, all designed to co–ordinate with one another, Newlec is able to meet most domestic or commercial applications, backed by the guarantee of quality and next day availability. To complete its heater offering Newlec has launched a dedicated heating technical helpline and scheme design service.

By telephoning 0845 123 6539 installers can talk to heating experts who will be able to advise them on the type and size of heaters for any type of installation. All that is required are a few basic details including:

• Is it a domestic or commercial installation?
• What are the dimensions of the room to be fitted?
• What are the lengths of any outside walls?
• What are the rooms to be used for and where are they located within the building?
• In what part of the country are the heaters to be installed?

Once all of the information has been compiled and processed, the design service will be able to tell you the type and size of the Newlec heaters you will need and where they should be located in the room, plus any other specific information that may be required.

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Crimping and Cutting Tool Hire

The Newlec tool hire service provides a hassle–free alternative to buying expensive hydraulic crimping and cutting tools. This nationwide hire service puts top quality equipment only a phone call away — the right tool for the job, in the right place, at the right time with no costly specialist equipment lying idle for months.

• Available for collection next day from your local branch (subject to availability)
• Hire period starts from day after delivery date
• Minimum hire period is one day
• Quality tools manufactured, maintained and calibrated by Cembre

Tools matched to Newlec or Cembre crimp connectors ensuring the highest quality connection.

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